Online Business Consultancy

What is e-Business?

In practice, e-Business is more than just e-Commerce. The application of e-commerce can add or enhance revenue streams, increase market share or reduce cost of sales. e-Business refers to functions that can be enhanced or enabled using electronic capabilities; e-Commerce is a subset of an overall e-Business strategy.

e-Business can be implemented discretely or span an entire value chain. They can include:

• electronic purchasing and supply chain management
• electronic order processing
• customer service handling via email or web-forms
• business partner interactions.

Most e-Business applications provide interfaces (Application Programming Interfaces - API’s) where data can be transferred or exchanged with other programs.

This allows you to:

• automate business processes
• integrate disparate applications
• reduce manual data entry
• boost accuracy
• save time
• reduce cost (read: save money)

Are you Doing e-Business Without Realising It?

Here's a checklist to answer that question. If you can say yes to any of these, then you are doing e-Business.

• Do you communicate with customers, clients or suppliers via email?
• Do you send emails to other businesses to order products and services?
• Do you sell your products or services via your website?
• Do you use the Web to find information, such as prices, phone  numbers, and reviews of products?
• Do you use the Web for research, such as the latest industry trends?
• Do you use your website to provide information about your products and services?
• Do you use your website as a means of managing the information in your business?
• Do you use the Internet for online banking and paying your bills using BPAY?

Chances are you have answered yes to at least one of the above questions. It is also likely that you have not developed a strategic or coordinated approach to e-Business. This is where we come in.

How to Rate a Consultancy

A consultancy is only as good as the people in it. The veteran team members of Fuze3 have over 30 years collective e-Business experience. We have amassed unique skills and insights in running successful online businesses. Now, we want you to gain from our experience. Our insights will be passed on to you as part of our solution. Then there’s more. You will have access to the knowledge bank in our heads on an ongoing basis. We’re here for the long term.

e-Business Problems Solved in Plain English

We've worked with many SME's who recognise the need for e-Business, such as a website or electronic ordering system. Unfortunately, they are unsure about what the introduction of these or other electronic elements can do for them. Lots of technological solutions claim to provide the answers. Most just provide more questions.

Have you asked:

• I have a website, how do I get the best possible returns from my investment?
• How to I use the Internet to increase sales?
• How do I know if my website is working according to my expectations?
• Can I link some of my systems together to reduce manual input and increase accuracy?
• How do I get more relevant and up to date business information from my systems?

If you are trying to work through any of the above, or have any other e-Business dilemmas, and have not had too much success to date, then please contact us.

If you are still not completely sure what e-Business can do for your business, and if the answer to any of the questions below is yes, it’s time.

• Do you want to reduce costs and/or headcount?
• Do you want to increase sales?
• Do you want more accurate business information?
• Do you want to automate business processes?