Online Business Solutions

The F3 Platform is comprised of the System Core and a number of Functional Modules.

F3 System Core

• Common Core Functionality

F3 Functional Modules

• Content Management (CMS)
• Transactions and Payments
• e-Commerce (Shopping Basket)
• Fraud Prevention Relationship (CRM)
• Mobile (SMS)
• Network and Infrastructure

 

Information Management

In any online business the management, in particular the; storage, security, distribution and administration of information is critical. Fuze3 provides solutions to manage information and data securely and efficiently, whilst giving users and customers access to services through multiple online methods, both public and secure.

Our systems have been developed to include and encompass:

• Full Content Management System (CMS)
• Secure content upload, storage and distribution, by administrators and/or users
• Content could include video, software, audio, documents or data
• Users can access information based on profile which could allow free or paid services
• Blog, forum and private messaging functionality to promote and/or allow user generated content and the creation of communities
• Web site indexing to facilitate searching of content, both internally and externally
• Search Engine Optimisation (SEO) to target selected keywords or content streams

Customer and User Interaction

Our systems provide the intelligence and interface between customers and the services our clients provide, along with the capability to add additional service elements. These elements are not just nice features, but in many cases can increase revenues through targeted system interactions with customers.

• Customer profiles and full records of activity are created and kept for the lifetime of the user, or as long as is necessary
• In addition to inter-user interaction, systems can be customised to "respond" based on user behaviour
• Responses can range from generic confirmation emails to specific communication related to user behaviour, either specific or a combination of events
• Customer loyalty systems can be integrated, which can include user levels, promotions, gifts and targeted communications
• Communication can be delivered via email, mobile or through real-time user messages

Infrastructure, Security and Support

In addition to developing the software and databases, Fuze3 can enhance the solution with the necessary elements based on client requirements, including;

• Network infrastructure; public, private or mission critical, local or global, internet or intranet
• Security and data integrity; protecting networks and information from malicious attacks, theft or loss through hardware or network failures
• System support; from network implementation and maintenance to full ongoing day to day operational support
• Reporting and analysis; from site statistics to customer personal and financial data for data-mining
• Intranet development to provide an interface for client administration of systems, plus an environment to present reports and data
• Audits of existing systems and infrastructure, with recommendations on actions to be taken

Information Security

Information is a critical asset to most businesses and consequentially needs to be protected. This is especially important in an increasingly interconnected world, with information now being exposed to a growing number and a wider variety of threats.

Network and information security (and efficiency) is achieved by implementing a suitable set of controls, including;

• Policies and processes
• Organisational structures and staff training
• Software and hardware functionality

System and Network Development

Using the latest standards, but with the ability to develop API's (Application Programming Interface) to interconnect with legacy systems, our development environment is capable of producing a wide range of customer specific applications.

The Fuze3 team has expertise in the following system and network areas:

• Software Architecture Design and Development
• Database Design and Optimisation, DTS/SSIS Packages, Cross-Platform Data Migration, Cubes/MDX
• Infrastructure Architecture Design, Implementation and Management
• Data Security, Integrity and Reporting
• Interface Design and Development, Vector/Raster Design, Flash and Action Scripting, 3D Modeling
• Standards Compliance and Search Engine Optimisation
• Wide Area Network and Local Area Network design
• Network Security audits
• System analysis and troubleshooting
• Firewall solutions
• Virtual Private Networking (L2 and L3 VPNs)
• Traffic Engineering / Routing protocols
• Enterprise EMail / Server / Backup solutions
• IT and Network Monitoring and Management

Need to know more about what solutions we can provide for you and your business? Get in touch with us and see what we can do for you.

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